Case Studies

Home Goods Retailer

Some background:

• Business Partners not communicating
• Business losing Money
• Partners despondent
• Accountant wanted consultant to do some strategic planning

The issues:

• How to get the partners talking?
• How to quickly get the business back being profitable?

Process:

• Get partners talking.
• Identify and focus on key performance indicators of the business (leave strategic planning for another day)
• Meet every two weeks for emergency surgery and finish with an action sheet.
• Work in conjunction with accounting practice.
• Coaching partners to change their mindset

The results:

• Partners communicate more openly and frequently & have established methods to do so
• Gross profit up 4 percentage points to target GP
• Partners mindset changed to being “businessmen”
• Decision to renovate and refresh shop

The learning's:

• One of the most powerful tools you can have is to focus regularly on the key performance indicators in a business.
  

What they say:

“We are pleased with what has been achieved. We could not have done it without you Henry”

Joe Baini Director